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Payment & Fees
Our fee policies are designed to help our customers understand the costs associated with the high quality of care we provide, and provide pet care within our client's budget.
Full Payment is required at the time of service.
Each client is entitled to an itemized Treatment Plan before their pet is hospitalized for any procedure.
Deposits are required prior to the admision of a pet to the hospital - the full balance is due when the pet is released.
If you need financial assistance, we have some suggestions. Many of our clients are able to work with a family member, relative or friend to obtain financial help. We also accept Care Credit, a financial institution that extends credit for veterinary care to pet owners who qualify. You can apply for Care Credit on-line before you arrive at OPVMC or we will assist you to do so here, once you arrive.
We accept cash, check, Visa, Mastercard, Care Credit, and Discover.
All checks will be processed through Check Care Systems and must meet their standards for approval. We require a non-expired driver's license or state ID for identification as well as a current phone number for all checks. All checks must have the address imprinted on the check and your driver's license must match the name on the check. There will be a $20.00 service charge for all returned checks.
Following your final payment you will receive a detailed, itemized invoice. Please ask a member of our staff for clarification if you have any questions regarding the invoice. You have been advised that any charges revealed during post care audits will be invoiced in a timely manner and remain your financial responsibility.
We also accept manufacturer's coupons for products such as Heartgard, Frontline Plus, Hill's Prescription Diet pet foods, Rimadyl, and more.
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