How to Refer a Patient?
If you call and a technician is unavailable to take your call at that moment, please leave a voicemail and your call will be returned promptly and they will advise you as to the doctor's next available appointment. For email and on-line referral submissions, we will contact you to confirm an appointment with one of our specailists.
Referring a Patient to the Behavioral Specialist:
OPVMC currently does not have a veterinarian on staff who specializes in behavioral medicine. However, all of our doctors have had special training and clinical experience in behavioral medicine and will schedule behavior consultations for mild and moderate behavioral problems. We also have access to a visiting veterinarian who is a specialist in behavioral medicine.
To refer a patient to OPVMC to see a specialist for behavioral problems in cats or dogs (or other species) for aggression, anxiety, soiling, and compulsive disorders, please send a written referral by email or make the phone call to Dr. Germaine Rivard, DVM PhD. Our behaviorist, Dr. Germaine Rivard is our visiting veterinarian form Cornell who schedules appointments, currently on the second Thursday of each month in tandem with Dr. Katherine Houpt. Please have your client call Dr. G. Rivard to set up the appointment here at OPVMC. His phone number is 607-273-9758.
Alternatively the client or referring veterinarian can visit Dr. Rivard's website, Animal Behavior Consultants of Upstate New York, ABCUNY, http://www.abcuny.com to set up the appointment at OPVMC and Dr. Rivard will notify us. The history forms and calendar of his scheduled visits to OPVMC are on his website as well.