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NEW PHONE/TELECOMMUNICATIONS SYSTEM
Our main phone number will remain the same 716.662.6660
Our auto-attendant greeting changed again.:
Press 1 – for callers with an emergency or to talk to a client service representative.
Press 2 - for veterinarians advising us of a patient being referred
Press 3 - to make an appointment
Press 4 - to speak to a technician or receive an update on a hospitalized patient
Press 5 - NEW!! To access our staff directory extension numbers to speak to (if available)
and/or leave a message for one of our veterinarians or specific staff member
Press 6 - to refill medications (please kindly give us 24 hrs notice)
In order to streamline how our referring veterinarians communicate a request for a referral appointment with one of our specialists or to be seen as an emergency referral, we are requesting you use one of the following options for your appointment requests:
1. Referring veterinarian’s direct phone line 716.884.6929 (NEW!)
2. Fax # 800.284.0306
3. Submit website referral at www.OPVMC.com utilizing our referral form
4. E-mail a request to: contact@opvmc.net
Please fax associated medical records to the 800.284.0306 number. The fax number 662.5572 you may have used previously will no longer be in service after April 19, 2011.
We anticipate this change will significantly improve our telephone service for everyone. We thank you for your patience during the transition and with previous telecommunication difficulties! If you have any questions or concerns, please do not hesitate to call Sheila Barr, LVT: Hospital Administrator, who will be happy to assist you.
WELCOME DR. KLOC!
OPVMC is proud to announce the addition of Dr. Paul A. Kloc II, MA, DVM to the medical team. Dr. Kloc is a native Western New Yorker, growing up in West Seneca and graduating from Saint Francis High School. He received his veterinary degree from Ross University in St. Kitts, his clinical training at Cornell University, an internship at Angell Memorial Animal Hospital in Boston, Mass and recently completed his surgical residency at Pennsylvania Veterinary Specialty and Emergency Associates at Hickory Veterinary Hospital in Plymouth Meeting, PA. Dr. Kloc will be accepting surgical patients by referral beginning in early April 2009. Both he and Dr. James Fingeroth will be available for surgical consultations. Welcome aboard, Dr. Kloc!
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Our new Surgeon, Dr. James Fingeroth, a Diplomate of the American College of Veterinary Surgeons, will be joining the team at OPVMC. Dr. Fingeroth has been practicing surgery for over 20 years in the Western New York area and was a founding member of the Veterinary Specialists of Rochester. Dr. Fingeroth will be performing surgery here at OPVMC once weekly on Wednesdays. He will also have surgical consultation appointments at OPVMC on Tuesday and Thursday starting in January 2009. We are excited to be adding Dr. Fingeroth to the OPVMC team of veterinarians. Should your pet need the services of a boarded surgeon, Dr. Fingeroth is available here at OPVMC. Welcome Dr. Fingeroth! 